In trying to bring GSI to the next level, I've invested in having injection molds for the Tentacle Makers made. That is happening right now and but for one technical hurdle, I thought I'd be swimming in product by the end of this month. But, Murphy's Law has bitten me in the ass... again.
So here is some information I'd like to convey about the present situation...
- Everyone who currently has open orders for Tentacle Makers will get v2 product and they will be refunded the price difference upon shipment.
- Sale of Tentacle Makers has been suspended until v2 is ready. I have 20+ folks waiting right now (some for more than a month) and it's really starting to stress me out. That is not how I want to do business.
- If your order is still open, i.e. hasn't been shipped, and you're fed up with waiting, I'm happy to give you a full refund. Just forward me a copy of your Paypal email receipt (to the address below) and put "Please Refund" in the subject line.
- If you want to order a set of v2 Tentacle Makers, shoot me an email with "Release Notification List" in the subject and I'll add you to the mass mailing when they are ready. Which should be no more than a month away.
Lastly, I would like to thank all of you who still have open orders with GSI for your patience and understanding. I ask that you bear with me just a little longer.
Thanks Again,
Rich K. (Novus)
Green Stuff Industries
NEW!: To contact GSI visit the new GSI Contact Page, select Release Notification List in the dropdown, write a short note, and click the Submit button at the bottom. If you are looking to get a refund, please forward your Paypal receipt email to me (tentaclemaker(at)gmail(dot)come) and I'll process it within 24 hours.
Will this version have more sizes or shapes? If so I'm in for a couple more!
ReplyDeleteUnfortunately, no. But, these will open the door to others. I really needed to drive the cost down and quality up on manufacturing them. I also didn't think having a bunch of sizes available that I couldn't keep in stock was the way to go. That is a recipe for a really bad customer experience. But, duly noted! I do have two new designs ready for prototype: one is a twisted rope/cable bundle and the other is an armored mechatendril type deal, like on the Warpsmith.
DeleteThis is incredible news! I am so happy for you!!
ReplyDeleteThanks, TJ! And without you early adopters, none of my success would have been possible! Thank you for 1000th time!
DeleteUgg, I want these so bad...been waiting forever for them to be in stock :( how long until they are ready for sale?
ReplyDeleteAdjusting the mold will take about another week. After that, likely another two weeks for the production run to complete. Hopefully, I'll be swimming in product by the end of Feb. Sorry for the delay. Believe me, I want this project to end successfully (and ASAP), too!
DeleteI just shot you an email to put me on the wait list, but I would also like to second the desire for more styles and shapes.
ReplyDeleteI got it, Chambers! Sent you your confirmation, as well. Thanks for your interest!
DeleteI'm looking forward to getting my hands on these.
ReplyDeleteYeah, me too! The mold maker has about another 2 weeks of work to do according to an email I just got. Hopefully, I'll have it all sorted in 4 weeks.
DeleteI was just about to send you an email asking where the products have gone (since the money has been paid already), but I guess I can wait for the new v.2 (I mean, it's not like I have much choice!)
ReplyDeleteHope Murphy wont pay you any more visits.
Thanks for your understanding, Totgeboren. This is getting pretty frustrating for me, too, as this whole project was supposed to be completed by Jan, 1. I can still refund your money and email you when the new product is ready. Just let me know if you want the refund and I'll process it within 24 hours. Sorry for the delay.
DeleteNah, no worries. I have other projects that I can occupy myself with while I wait. :)
DeleteSooo, any progress?
ReplyDeleteLatest modification was finished today. Test will run tomorrow. Provided the issue has been solved, I should have product in about 2 weeks.
Delete